Junior Customer Service and Admin Assistant

Do you love Organic food and try to live an ecofriendly life? We are looking for a customer service hero to join our friendly team.

About the business and the role
We are looking for someone who is excited about Organic, Fairtrade and eco products to become the newest member of our team.
Organic Trader is a fast growing distributor of sustainable products and need someone to learn about our great products and work with our customers to fulfil their needs.
This is a great opportunity to work with a fantastic team, in a values based business, whilst learning about, trying and testing some of the best products in the market.
The position is a full time, Monday – Friday in our office in Rosebery, Sydney.

Job tasks and responsibilities
Duties include:
– Being the first point of contact by answering inbound calls
– Processing and invoicing orders and credit claims
– Contacting customers about their orders and liaising with and supporting our sales reps
– Reply to customer queries via phone and email
– Data entry
– Filing
– Other Ad hoc duties as required

Skills and experience
The ideal candidate with have the following attributes:
– Great customer service skills
– Ability to take initiative
– Computer literate and have sound knowledge of Microsoft Word and Excel
– Proven abilities to work as part of a team
– A warm and positive attitude
– Willingness to learn new systems